WhatsApp template messages - Vendschat Docs

This doc has moved. Use the expanded template messages library below.

Start here

Template messages — overview — navigation, 24-hour window, WhatsApp vs AI Agent templates, lifecycle.

Full library

Doc	Topics
Creating WhatsApp templates	Categories, body, variables, buttons, submit to Meta
Managing templates & sync	List, sync, edit, delete, status cards
Templates in Chat & broadcasts	Composer, 24h window, schedule, label broadcast
Templates FAQ	Common customer questions

Quick example

FixIt Home Services uses job_confirmed, tech_enroute, and rate_service templates — approved in Templates, sent from Chat when the window is closed or for proactive updates. Ask Co-Admin: “Why can’t I reply without a template?” or “How do I create a WhatsApp template?”