Integrations & automation — overview

Connect Vendschat to the tools you already use — CRM, workflow automation, custom backends — without replacing your shared Chat inbox. Who this is for: Ops leads, developers, and anyone asking Co-Admin “How do I connect Zapier?”, “Where are webhooks?”, or “Do we have an API?” Hub path: Settings → Workspace → Integrations (/settings/workspace/integrations) for Agent Skill, Lovable, MCP, Zapier, Make, n8n, HubSpot. Webhooks, API keys, and REST API stay under Settings → Workspace.

Quick reference

Need	Where to go	Plan (typical)
Agent Skill / Lovable / MCP	Settings → Workspace → Integrations	Paid plans
Integration catalog (n8n, Zapier, Make, HubSpot)	Settings → Workspace → Integrations	Growth+ for automation platforms
Outbound event webhooks	Settings → Workspace → Webhooks	Growth+
Integration API keys (Zapier/Make/n8n/HTTP)	Integrations → Zapier / Make / n8n detail page	Growth+
Public Integration API docs	API Reference	Growth+
Dedicated API Keys + REST API menus	Settings → Workspace → API Keys / REST API	Advanced
Hosted n8n instance	n8n in sidebar (`/n8n`)	Advanced (managed instance)
HubSpot CRM sync	Integrations → HubSpot → Connect (OAuth)	All paid tiers*

*HubSpot listed on all tiers in pricing matrix — confirm current plan in Billing & Usage.

Sidebar
└── n8n (hosted)            /n8n   (Advanced)

Settings → Workspace
├── Integrations            /settings/workspace/integrations
│   ├── Agent Skill
│   ├── Lovable
│   ├── MCP
│   ├── Zapier / Make / n8n
│   └── HubSpot
├── API Keys                /settings/workspace/api-keys
├── Webhooks                /settings/workspace/webhooks
└── REST API                /settings/workspace/rest-api

Entry point	Lands on
Onboarding → Step 3 Create AI Agent	`/ai-agents`
Mobile More → Integrations	`/settings/workspace/integrations`
Sidebar n8n	`/n8n`
REST API page Get API Key button	API Keys flow

Example: RidgeRunner Outdoor

RidgeRunner uses Shopify, Slack, and HubSpot.

Goal	Tool	Vendschat path
CRM stays updated when customers message	HubSpot	Integrations → HubSpot → Connect
“New VIP message” alert in Slack	Webhook → Make scenario	Webhooks → Add destination
Custom send / contact sync from a backend	Integration API + API Keys	Growth+

Their developer extends the inbox — they don’t rebuild it.

Integration catalog page

Path: Settings → Workspace → Integrations (/settings/workspace/integrations) Title: Integrations — “Connect your tools and automate your workflow”

Agent Skill

Cursor, Claude Code, or another agent.

Lovable

Operate Chat from Lovable.

MCP

Any Model Context Protocol client.

n8n

Self-hosted workflow automation.

Zapier

5,000+ app integrations.

Make

Visual automation scenarios.

HubSpot

CRM sync from the catalog.

Cards on the catalog

Integration	Description (in app)	Status shown in UI	Action
Agent Skill	Install the Vendschat skill in Cursor, Claude Code, or another agent	Connect	Connect
Lovable	Operate Chat and workspace from Lovable	Connect	Connect
MCP	Connect any MCP client with a personal workspace token	Connect	Connect
n8n	Self-hosted workflow automation with full customization	Active / workflow count	Manage
Zapier	Automate workflows with 5,000+ app integrations	Not connected / zap count	Connect
Make	Visual automation platform with drag-and-drop workflows	Active / scenario count	Manage
HubSpot	Sync CRM data and automate marketing workflows	Not connected / contact count	Connect
Request Integration	Don’t see your tool? Let us know	—	Submit Request

Search: “Search integrations…” field at top of catalog. Note: Opening Zapier, Make, or n8n shows that platform’s detail page, including Integration API key management (Growth+). Some Connect / Manage actions may still be wiring in the product.

How integrations relate to Chat

Layer	Role
Chat	Humans (and AI Agents) reply to customers
Webhooks	Push real-time events to your URLs (Make, Zapier, n8n, custom)
HubSpot	Sync contacts and field mappings with CRM
Integration API	Your backend / Zapier / Make / n8n calls `/v1/integrations/*`
n8n / Make / Zapier	Orchestrate multi-step automation using webhooks + API

Integrations do not replace Chat — they extend what happens when messages arrive or get sent.

Plan requirements (summary)

From billing — pricing reference:

Feature	Starter	Growth	Advanced
HubSpot integration	✅	✅	✅
Zapier, Make, n8n (connect via webhooks/automation)	❌	✅	✅
Incoming & outgoing webhooks	❌	✅	✅
Integration API keys (`/v1/integrations/*`)	❌	✅	✅
In-app Developer REST API menu	❌	❌	✅
Managed n8n instance (hosted)	❌	❌	✅

Upgrade path: Settings → Organization → Billing & Usage → Plans (owner only). Starter teams often use Chat + HubSpot manually; move to Growth for webhooks, Zapier/Make/n8n, and Integration API keys; choose Advanced for hosted n8n and the in-app Developer API menu.

Webhooks (real-time events)

When something happens in Vendschat, notify your HTTPS endpoint. Path: Settings → Workspace → Webhooks (/settings/workspace/webhooks) UI sections:

Event destinations — table of webhook URLs
Add destination · Import
Per row: Destination URL, Name, Active / Disabled, event count, Edit / Enable / Disable / Delete
Filter by Channel · Search

Deep dive: Webhooks guide

HubSpot CRM

OAuth connect, contact sync, field mapping. Backend flow: Authorize → HubSpot callback → initial contact sync job. Deep dive: HubSpot integration

API Keys & Integration API

Keys (Growth+): Settings → Workspace → Integrations → open Zapier, Make, or n8n — create named keys, optional expiry, revoke/delete. Keys authenticate /v1/integrations/* only. Dedicated API Keys page (Advanced): Settings → Workspace → API Keys. Public docs: Integration API Reference (OpenAPI playground). In-app REST API page (Advanced): Settings → Workspace → REST API. Deep dive: API keys & REST API

n8n automation

Two ways to use n8n with Vendschat:

Mode	Path	Plan
Self-serve / external n8n	Connect via Webhooks + Vendschat triggers	Growth+
Hosted n8n instance	Sidebar n8n (`/n8n`) → Generate Free Instance	Advanced (managed specs in billing docs)

n8n page (/n8n) — “Start automating with n8n”

Field	Purpose
Instance Name	Unique subdomain (e.g. `my-company.n8n.cloud`)
Region	US East, Europe (Frankfurt), Asia (Singapore)
Admin Email	Instance admin
Generate Free Instance	Provision hosted instance

Free tier highlights (in UI): 20 active workflows · 1,000 executions/month · 200+ nodes · community support. Deep dive: n8n, Zapier & Make

Security habits

Rotate webhook signing secrets when staff leave
Subscribe only to events you actually process
Use HTTPS endpoints for webhooks in production
Store API keys in secrets managers — never in Chat with customers
Test with staging URLs before production
Revoke unused API keys promptly

Co-Admin & live data

Customer asks…	Co-Admin approach
“List our webhooks”	`list_webhooks` tool (current workspace)
“How do I add a webhook?”	Product docs → Webhooks guide
“Do we have API access?”	Check plan + API doc
“Is HubSpot connected?”	Workspace overview / integration status

Co-Admin uses the user’s current workspace session.

Growth path

Stage	Stack
Starting	Chat + HubSpot (manual + sync)
Growing	Growth → Webhooks + Make or Zapier
Scaling	Advanced → hosted n8n + label-based Broadcasts (Integration API already on Growth+)

See Agent Skill, Lovable, and MCP for editor clients.

Getting started

Use cases

Inbox

Channels

AI Agents

Templates & broadcasts

Integrations

Analytics

Billing

Co-Admin

Legal

Integrations & automation — overview

Quick reference

Navigation map

Example: RidgeRunner Outdoor

Integration catalog page

Agent Skill

Lovable

MCP

n8n

Zapier

Make

HubSpot

Cards on the catalog

How integrations relate to Chat

Plan requirements (summary)

Webhooks (real-time events)

HubSpot CRM

API Keys & Integration API

n8n automation

Security habits

Co-Admin & live data

Growth path

​Quick reference

​Navigation map

​Example: RidgeRunner Outdoor

​Integration catalog page

Agent Skill

Lovable

MCP

n8n

Zapier

Make

HubSpot

​Cards on the catalog

​How integrations relate to Chat

​Plan requirements (summary)

​Webhooks (real-time events)

​HubSpot CRM

​API Keys & Integration API

​n8n automation

​Security habits

​Co-Admin & live data

​Growth path

​Related docs

Quick reference

Navigation map

Example: RidgeRunner Outdoor

Integration catalog page

Cards on the catalog

How integrations relate to Chat

Plan requirements (summary)

Webhooks (real-time events)

HubSpot CRM

API Keys & Integration API

n8n automation

Security habits

Co-Admin & live data

Growth path

Related docs