> ## Documentation Index
> Fetch the complete documentation index at: https://docs.vendschat.com/llms.txt
> Use this file to discover all available pages before exploring further.

# WhatsApp template messages

> > This doc has moved. Use the expanded template messages library below.

> **This doc has moved.** Use the expanded template messages library below.

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## Start here

**[Template messages — overview](/templates/templates-overview)** — navigation, 24-hour window, WhatsApp vs AI Agent templates, lifecycle.

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## Full library

| Doc                                                                           | Topics                                               |
| ----------------------------------------------------------------------------- | ---------------------------------------------------- |
| [Creating WhatsApp templates](/templates/creating-whatsapp-templates)         | Categories, body, variables, buttons, submit to Meta |
| [Managing templates & sync](/templates/managing-templates-and-sync)           | List, sync, edit, delete, status cards               |
| [Templates in Chat & broadcasts](/templates/templates-in-chat-and-broadcasts) | Composer, 24h window, schedule, label broadcast      |
| [Templates FAQ](/templates/templates-faq)                                     | Common customer questions                            |

***

## Quick example

**FixIt Home Services** uses `job_confirmed`, `tech_enroute`, and `rate_service` templates — approved in **Templates**, sent from **Chat** when the window is closed or for proactive updates.

Ask **Co-Admin**: *“Why can’t I reply without a template?”* or *“How do I create a WhatsApp template?”*