> ## Documentation Index
> Fetch the complete documentation index at: https://docs.vendschat.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Quickstart

> Get from sign-up to a first WhatsApp reply in Vendschat in about 30 minutes.

Finish these steps before you train an AI Agent or send a broadcast.

<Steps>
  <Step title="Create the account">
    Email path: `/signup` — name, company, email, password. You land on **Chat** with a Headquarters workspace.

    Google path: **Continue with Google**. New users complete `/oauth-onboarding` (organization + workspace name).

    Invited by a teammate? Accept the email invite and skip this step.
  </Step>

  <Step title="Connect one channel">
    Open **Onboarding** → Step 1, or **Settings → Workspace → Channels**. Connect WhatsApp (Support only unless you run ads). Wait until the channel is **Active**.
  </Step>

  <Step title="Create one label">
    **Settings → Workspace → Labels**. Example: `Orders`. Add keywords if you want auto-apply in Chat.
  </Step>

  <Step title="Reply in Chat">
    Open **Chat**. When a message arrives, reply from the composer. Assign the thread if you work as a team.
  </Step>

  <Step title="Invite one teammate">
    Onboarding Step 4 or **Settings → Workspace → Team**. **Chat-only** is enough for front desk.
  </Step>
</Steps>

<Check>
  Day-one bar: one **Active** channel, two labels the team actually uses, two people who have replied from Chat.
</Check>

<Frame caption="Onboarding checklist">
  <img src="https://mintcdn.com/vendocker-llc/8CzbwqbLov2i2QJ1/images/onboarding.png?fit=max&auto=format&n=8CzbwqbLov2i2QJ1&q=85&s=7b6548c10e423eb2fb981130f400d001" alt="Vendschat Onboarding page titled Let's get you set up, with four completed steps: connect a communication channel, create labels, create an AI Agent, and invite the team." width="2038" height="1238" data-path="images/onboarding.png" />
</Frame>

## What not to do yet

* Do not submit a WhatsApp template to Meta until you know the first message you will send.
* Do not turn a customer **AI Agent** live without the [sandbox test](/ai-agents/knowledge-sources-and-testing).
* Do not send a **Broadcast** without a Meta-**Approved** template and a dry-run to an internal number.

Next: [Welcome](/getting-started/welcome) · [First channel & inbox](/getting-started/first-channel-and-inbox)