> ## Documentation Index
> Fetch the complete documentation index at: https://docs.vendschat.com/llms.txt
> Use this file to discover all available pages before exploring further.

# n8n, Zapier & Make

> Connect Vendschat to visual automation platforms — trigger workflows when customers message, update spreadsheets, notify Slack, or chain multi-step logic.

Connect Vendschat to visual automation platforms — trigger workflows when customers message, update spreadsheets, notify Slack, or chain multi-step logic.

**Who this is for:** Ops teams on **Growth** or **Advanced** who want no-code or low-code automation.

***

## Quick reference

| Platform           | Catalog path                 | Typical connection               | Plan                   |
| ------------------ | ---------------------------- | -------------------------------- | ---------------------- |
| **Make**           | **Integrations** card        | Webhook URL in **Webhooks**      | Growth+                |
| **Zapier**         | **Integrations** card        | Zapier Catch Hook → **Webhooks** | Growth+                |
| **n8n (external)** | **Integrations** or own host | Webhook trigger → **Webhooks**   | Growth+                |
| **n8n (hosted)**   | Sidebar **n8n** (`/n8n`)     | **Generate Free Instance**       | **Advanced** (managed) |

***

## Integrations catalog

**Path:** **Settings → Workspace → Integrations** (`/settings/workspace/integrations`)

<Frame caption="Integrations catalog">
  <img src="https://mintcdn.com/vendocker-llc/8CzbwqbLov2i2QJ1/images/integrations.png?fit=max&auto=format&n=8CzbwqbLov2i2QJ1&q=85&s=844b5579de6513d3fcfa27e3cffdb26b" alt="Vendschat Integrations page with Agent Skill, Lovable, MCP, and n8n cards." width="2038" height="1238" data-path="images/integrations.png" />
</Frame>

<CardGroup cols={3}>
  <Card title="n8n">
    <img src="https://mintcdn.com/vendocker-llc/8CzbwqbLov2i2QJ1/images/logos/n8n.svg?fit=max&auto=format&n=8CzbwqbLov2i2QJ1&q=85&s=fc052bbdde931cbbd99526f6d50b9069" alt="n8n" width="40" height="40" data-path="images/logos/n8n.svg" />

    Self-hosted workflow automation with full customization.
  </Card>

  <Card title="Zapier">
    <img src="https://mintcdn.com/vendocker-llc/8CzbwqbLov2i2QJ1/images/logos/zapier.svg?fit=max&auto=format&n=8CzbwqbLov2i2QJ1&q=85&s=1051bff635dc358b03522b3c86ff2f6d" alt="Zapier" width="40" height="40" data-path="images/logos/zapier.svg" />

    Automate workflows with 5,000+ app integrations.
  </Card>

  <Card title="Make">
    <img src="https://mintcdn.com/vendocker-llc/8CzbwqbLov2i2QJ1/images/logos/make.svg?fit=max&auto=format&n=8CzbwqbLov2i2QJ1&q=85&s=31dd6bccd252b04a9a44853e62fbe977" alt="Make" width="40" height="40" data-path="images/logos/make.svg" />

    Visual automation platform with drag-and-drop workflows.
  </Card>
</CardGroup>

| Card       | Status example         | Count     | Button      |
| ---------- | ---------------------- | --------- | ----------- |
| **n8n**    | Active · 8 workflows   | workflows | **Manage**  |
| **Zapier** | Not connected · 0 zaps | zaps      | **Connect** |
| **Make**   | Active · 12 scenarios  | scenarios | **Manage**  |

Descriptions in app:

* **n8n:** *Self-hosted workflow automation with full customization*
* **Zapier:** *Automate workflows with 5,000+ app integrations*
* **Make:** *Visual automation platform with drag-and-drop workflows*

**Connect / Manage** buttons open platform-specific setup. Even when catalog UI is illustrative, the **supported integration path** is: create automation in the external tool → add Vendschat **webhook destination** pointing to that tool’s URL.

***

## Common architecture

```text theme={null}
Customer → Vendschat Chat
              ↓
         Webhook event
              ↓
    ┌─────────┼─────────┐
    ↓         ↓         ↓
  Make     Zapier      n8n
    ↓         ↓         ↓
 Slack    Google Sheet  CRM API
```

1. Subscribe to events in **Settings → Webhooks**
2. Paste **Make** / **Zapier** / **n8n** webhook URL as destination
3. Build scenario/zap/workflow on the other side
4. Set destination **source** to `make`, `zapier`, or `n8n` when creating (optional, for support clarity)

See [Webhooks guide](/integrations/webhooks-guide) for full event list.

***

## Make

**Best for:** Complex branching, data stores, EU webhook URLs (`hook.eu1.make.com`).

**Setup:**

1. Make → new scenario → **Webhooks** → **Custom webhook**
2. Copy URL
3. Vendschat → **Webhooks** → **Add destination** → paste URL
4. Select events (start with `incoming.vendschat.messages`)
5. Run scenario once to register structure; send test message from **Chat**

**Catalog:** Shows scenario count when connected; **Manage** opens Make-related settings.

***

## Zapier

**Best for:** Quick zaps to popular SaaS (Slack, Gmail, Airtable).

**Setup:**

1. Zapier → **Webhooks by Zapier** → **Catch Hook**
2. Copy webhook URL
3. Vendschat → **Webhooks** → **Add destination**
4. Pick events → test with real inbound message

**Catalog:** **Connect** when not linked; shows zap count when active.

***

## n8n — two modes

### Mode A: External / self-hosted n8n (Growth+)

Use your own n8n cloud or self-hosted instance:

1. n8n workflow → **Webhook** node (POST)
2. Copy production URL
3. Vendschat **Webhooks** → add destination
4. Build nodes: HTTP Request back to Vendschat API if needed (**Advanced** for API)

**Integrations card:** **Manage** when instance linked.

### Mode B: Hosted n8n on Vendschat (Advanced)

**Path:** Sidebar → **n8n** (`/n8n`)

**Hero:** *“Start automating with n8n”* — deploy a dedicated instance.

**Instance Details form:**

| Field                      | Help text                                                    |
| -------------------------- | ------------------------------------------------------------ |
| **Instance Name**          | Unique URL e.g. `my-company.n8n.cloud`                       |
| **Region**                 | United States (East) · Europe (Frankfurt) · Asia (Singapore) |
| **Admin Email**            | Instance administrator                                       |
| **Generate Free Instance** | Provisions instance                                          |

**Free tier (sidebar on page):**

| Feature          | Limit         |
| ---------------- | ------------- |
| Active workflows | 20            |
| Executions       | 1,000 / month |
| Nodes            | 200+ apps     |
| Support          | Community     |

**Advanced managed specs (billing):** 4 vCPU · 8 GB RAM · 75 GB NVMe · auto backup · upgradable from dashboard.

**Terms:** Creating instance agrees to n8n Terms of Service (shown below button).

***

## Example workflows

### UrbanGear — order status (e-commerce)

```text theme={null}
incoming.whatsapp.messages.text
  → n8n → Shopify lookup by phone
  → if shipped → template auto-reply
  → else → add label "Warehouse" in Vendschat (manual step or API on Advanced)
```

### Pulse Digital — VIP routing (agency)

```text theme={null}
incoming.vendschat.messages
  → Make → filter workspace/channel
  → Slack #account-{client}
```

### FlowMetrics — lead scoring (SaaS, Advanced)

```text theme={null}
incoming.messenger.messages.text
  → hosted n8n → HubSpot API + internal scoring
  → webhook back to logging only
```

***

## Growth vs Advanced for automation

| Need                                   | Plan             |
| -------------------------------------- | ---------------- |
| Webhooks + external Make/Zapier/n8n    | **Growth**       |
| Hosted n8n without ops overhead        | **Advanced**     |
| Call Vendschat REST API from workflows | **Advanced**     |
| HubSpot native sync                    | All paid tiers\* |

***

## Request Integration

Don't see your tool? **Integrations** catalog → dashed **Request Integration** card → submit tool name. Vendschat team evaluates native connectors; meanwhile use **Webhooks** + **Custom API** (**Advanced**).

***

## Troubleshooting

| Issue                              | Check                                                        |
| ---------------------------------- | ------------------------------------------------------------ |
| Zap/Make not firing                | Webhook **Active**? Correct events? Scenario published ON?   |
| n8n test works, prod fails         | Production vs test webhook URL in Vendschat                  |
| Starter plan                       | Upgrade to **Growth** for webhooks                           |
| Want hosted n8n on Growth          | Hosted instance is **Advanced** — use external n8n on Growth |
| Catalog shows connected but 0 zaps | Connect flow may be in progress — verify **Webhooks** table  |

***

## Related docs

* [Integrations overview](/integrations/integrations-and-automation-overview)
* [Webhooks guide](/integrations/webhooks-guide)
* [API keys & REST API](/integrations/api-keys-and-rest-api)
* [Integrations FAQ](/integrations/integrations-faq)
* [Billing](/billing/pricing-plans-reference)